Last Updated: 30 October 2026

At Mac Aliean, we value your trust and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit www.macaliean.com, purchase our products, create an account, or communicate with us.

1. Information We Collect

Depending on how you interact with our website, we may collect:

Personal and Contact Information

  • Full name
  • Email address
  • Mobile number
  • Billing and shipping addresses

Order and Transaction Information

  • Products purchased
  • Order details and purchase history
  • Payment status and transaction references
  • Refund, return, and exchange information

Payment information may be handled by authorized payment service providers. We receive the information necessary to verify and administer transactions.

Technical and Usage Information

  • IP address
  • Browser and device information
  • Website interaction and usage information
  • Cookies and similar technologies

Communication Information

When you contact us, submit an enquiry, subscribe to updates, or request customer assistance, we may collect your messages and related contact details.

2. How We Use Your Information

We process personal information for purposes including:

  • Processing orders and payments.
  • Delivering purchased products.
  • Providing customer support.
  • Managing returns, exchanges, and refunds.
  • Creating and maintaining customer accounts.
  • Sending transactional notifications and delivery updates.
  • Preventing fraud and protecting website security.
  • Improving website functionality and customer experience.
  • Maintaining records required by law.
  • Sending promotional emails or messages where you have provided the appropriate consent or where otherwise permitted by law.

We aim to collect and use only the information reasonably necessary for the stated purpose.

3. Consent and Marketing Communication

Where consent is required, we request it through an appropriate affirmative action.

Customers may choose to subscribe to promotional communications, including emails, SMS, or other supported messaging channels.

You may withdraw your marketing consent by using the unsubscribe or opt-out method provided in the message, where available, or by contacting support@macaliean.com.

Withdrawing marketing consent will not prevent essential order confirmations, delivery notifications, or communications necessary to complete a transaction.

4. Sharing of Personal Information

We may share relevant personal information with trusted service providers for legitimate business operations, such as:

  • Payment gateways and payment processors.
  • Shipping and courier partners.
  • Website hosting and technical service providers.
  • Customer support and communication platforms.
  • Analytics, security, and fraud-prevention providers.
  • Professional advisers and regulatory authorities where legally required.

We share information only as reasonably necessary for the relevant services or legal obligations.

We do not authorize our service providers to use personal information for unrelated purposes.

5. Cookies and Tracking Technologies

Our website may use cookies and related technologies to:

  • Maintain shopping-cart functionality.
  • Support secure login sessions.
  • Remember customer preferences.
  • Analyze website performance.
  • Improve navigation and user experience.
  • Support marketing activities where permitted.

You may manage cookies through available website consent controls and browser settings.

Disabling certain cookies may affect website features, including shopping carts and account access.

6. Information Security

We use reasonable technical and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

These measures may include access restrictions, secure communication protocols, and appropriate security controls.

However, no internet-based transmission or electronic storage system can be guaranteed to be completely secure.

7. Data Retention

We retain personal information for as long as reasonably necessary to fulfil the purposes described in this Policy, including order management, customer support, accounting, tax compliance, dispute resolution, fraud prevention, and other legal requirements.

When information is no longer necessary, we will delete, anonymize, or otherwise handle it in accordance with applicable law.

8. Your Privacy Rights

Subject to applicable law, you may request to:

  • Access information about personal data processed by us.
  • Correct or update inaccurate information.
  • Request deletion of personal information where legally permissible.
  • Withdraw consent for consent-based processing.
  • Raise a complaint about how your personal data is handled.

You may submit privacy requests to support@macaliean.com.

We may need to verify your identity before acting on a request. Some information may need to be retained for legal or contractual reasons.

9. Children’s Privacy

Our website and products are primarily intended for adult customers.

We do not knowingly seek to collect children’s personal information without the authorization or safeguards required by applicable law.

Parents or legal guardians who believe a child’s information has been provided improperly may contact us for assistance.

10. External Websites

Our website may contain links to third-party websites or services.

Those websites may maintain independent privacy policies and practices. We encourage customers to review their policies before sharing personal information.

11. International Data Processing

Some service providers may process or store information outside India.

Where applicable, such processing will be subject to appropriate contractual, technical, and legal safeguards, including restrictions required under Indian law.

12. Legal Compliance

We aim to handle personal information in accordance with applicable Indian privacy and information technology laws, including relevant provisions of the Digital Personal Data Protection Act, 2023 and its implementing rules as they become applicable.

13. Changes to This Privacy Policy

We may revise this Privacy Policy to reflect changes in our website, business activities, service providers, or applicable laws.

The updated Policy will be published on this page with a revised effective date. Where required by law, we will provide additional notice or obtain consent.

14. Contact for Privacy Concerns

For any questions, concerns, or requests regarding your personal information, please contact:

Mac Aliean

Email: support@macaliean.com , Phone : +91 99747 77564

Registered Address: 1st Floor, Diksha Complex, Gunjan, Vapi – 396191, Gujarat, India.